====== Custom Kommo Integration Settings for Selected Departments ======


You may have multiple pipelines in Kommo for different departments. Set up lead creation in a pipeline depending on the department — for example, if a customer calls the sales department that only handles corporate customers, the lead will be created in a separate pipeline.

**1**. Enable the option in the **For all scenarios** section.


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**2**. In the **Create entries in the unsorted and leads** section, choose **For selected departments in specified pipelines**. Then choose **Add department, pipeline and stage**.

{{kommo_exceptions_7.png?nolink&450}}



**3**. In the first dropdown list, select the required department. 



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**4**. In the dropdown lists below, select the pipeline and stage where entries in the Incoming leads and leads will be created on calls to the selected departments.

{{kommo_exceptions_9.png?nolink&450}}




**5**. Click the **Select** button, then **Apply**. After this, the updated department information will appear in the settings description.


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**6**. Click the **Save** button at the bottom of the page.

=====See also =====
  * [[kommo_exceptions|Excluding departments from Kommo integration]]
  * [[kommo|Kommo and Cloud PBX integration]]
  * [[kommo_setup|Cloud PBX and Kommo integration guide]]
  * [[kommo_webrtc|Calls from Kommo (WebRTC)]]
  * [[kommo_call_result|Call result card in Kommo]]
  * [[kommo_digital_pipeline|Digital Pipeline in Kommo]]
  * [[kommo_tag|Call tags setup in Cloud PBX and Kommo integration]]
  * [[kommo_template_name|Lead and contact name template setup in Kommo]]